Transporter Guidelines

To be a transporter you must be able to, drive with access to a vehicle, securely transport animals preferably (where necessary) by way of crates be friendly and approachable, be reliable and be confident and comfortable transporting unknown dogs and other animals.


1. Please ensure you get information from the person who has requested transport help, including information on the animal(s) being transported.  The Animal Team will assist you in getting this information.

2. Please ensure you have the details of the person you are helping with transport including, name of rescue if applicable and who you should contact in an emergency.

3. Please ensure that you have the name, phone number and car registration number of other volunteers helping with the transport run to enable you to meet up and transfer the animal quickly and stress free.

4. Please ensure if you have paperwork travelling with the animal that you DO NOT forget to pass this on to other transporters if you are only doing a part of the journey.

5. Please check with your insurance company that you are insured to carry an unknown animal.

6. The only time we would be happy for you to take your own dogs on a transport run is if your dogs and any transporting dogs can be kept completely separate, i.e., in an estate car where crates for transporting dogs are secured in the boot area and your dogs are in the main car area. NEVER EVER expect to transport your dogs and transporting dogs together. If you cannot keep dogs separate then you must NOT take your own dogs. It is not safe for you, your dogs or the transporting dogs. We do not care if your dogs are friendly, nor if you have been told that the transporting dogs are friendly, if you cannot keep separate and safe for the entire journey DO NOT BRING YOUR OWN DOGS ALONG. You should also never transport more than 1 dog at a time unless you can securely and safely keep them separated. Transporting dogs, particularly those who are already stressed can be a highly emotional and stressful procedure for some dogs.

7. We advise that you have a spare slip lead with you on a transport run, and where possible use a crate to transport an animal. If a crate is not available you should make adequate provisions to ensure the safety of you and the animal whilst driving.

8. Don’t forget if you are on a long journey both you and the animal are likely to need a bit of leg stretching and toilet time.  If you are transporting more than 1 dog, do not walk them together however confident you are they are happy with each other.  Never allow any dog you are transporting “off lead”.

9. We would always advise that if transporting more than 1 dog, crates are used for all animals to avoid any spur of the moment incidents with dogs losing their cool and lashing out at each other. Being transported can be traumatic to an otherwise non-aggressive dog, and to avoid any incidents you HAVE to take precautions.

10. IF YOU DO NOT FEEL COMFORTABLE TRANSPORTING A DOG, IF YOU ARE NOT GIVEN WHAT YOU CONSIDER ADEQUATE INFORMATION ABOUT THE DOG YOU ARE TRANSPORTING OR ABOUT THE RESCUE / ORGANISATION YOU ARE TRANSPORTING FOR, IT IS YOUR RIGHT TO SAY SO. If this situation occurs and you do not feel comfortable addressing it yourself, please feel free to speak to one of the admins of the group / staff and we can take up your concerns direct on your behalf.

11. If you experience any issues to concerns when transporting an animal, you should in the first instance make contact with the receiving rescue to discuss.  It is ultimately their responsibility to advise and assist you during your transport of an animal that they are taking responsibility for.  We would also ask that once you have spoken to the receiving rescue and discussed your situation that you contact one of the admins of this Animal Team Transport Group and let us know what your concerns are and what has been arranged with the receiving rescue, we will always try and work with transporters and rescues involved to deal with any situations occuring, but we cannot help if we arent aware there has been a problem.

12.  If you are picking up a dog from its starting point, there should be sign over paperwork completed.  Please note that the dog should be signed over to you the first transporter ON BEHALF OF AND AS A REPRESENTATIVE OF *insert receiving rescue here.  A dog should NEVER be solely signed over to a transporter.  If when you collect a dog for transport, we would ask that you please request at the very least a written note that “* x rescue / pound / name of current owner is relinquishing ownership of *name of dog*, a *sex* *breed of dog* to * x rescue / transporter name on behalf of x receiving rescue*”

13. As a transporter, you are NOT RBU provider for a dog, nor in our opinion do you have any rights to make a decision over the dog or its future.  Any decisions that need to be made that are over and above what is necessary in order to simply get an animal from your a to b points safely, are the sole responsibility of the receiving rescue.  We will always act as an intermediary group in a dispute between rescue and transporter, so if this situation occurs you should make contact with an admin of The Animal Team at the earliest possible opportunity.

14. If you require fuel and this has been agreed, we suggest that you make sure you are in receipt of fuel money prior to the run taking place. The Animal Team cannot reimburse you money that you should have had from a rescue!  You should inform on the transport post that you require fuel BEFORE committing to a transport run and should have the availability of your requested fuel confirmed before you commit to a transport.

15. The only time we would expect a transporter to request more fuel money than originally agreed is if a member of our admin specifically request that you travel further than was originally agreed. The same is likely to go for any rescues who have paid you fuel money.  The Animal Team work on fuel prices quoted from Google and we advise rescues based on this too.  If you feel that you need more than we are advising you willbe  required to take this up with the rescue for their approval.

16.  Always have a bottle of water and a bowl in your car when transporting. You never know when the dog(s) you are transporting will need to rehydrate, particularly as you cannot forsee traffic situations or other delays.

17. You should ensure that you clean the areas that a dog has frequented after a transport run to avoid spreading diseases or contagious illnesses. A mixture of 30 parts water to 1 part bleach on crates, seats etc should kill the Parvo virus. This mixture should be left on surfaces for 10 minutes before being rinsed off.

All blankets / beds should be washed;

Step 1: Remove the Hair
Take the blankets outside, and shake them thoroughly. Getting hair off the blankets takes more time and effort, than removing the hair on the cover. Be patient, and keep shaking till you are sure that all the dog hair is removed.
Step 2: Soak the Blankets / Foam Insert from Beds
You should not directly wash the blankets in the washing machine. Before you wash them, you should soak the blankets in warm water to kill the eggs and insects hiding in them (to kill the parvo virus if it is a risk factor, soak for 10 minutes in 30 parts water to 1 part bleach). If using bleach to soak, empty bath and refill your bathtub with warm water and a mild detergent, and put the blankets in the tub, and let them soak for sometime. If Washing a bed with a foam insert, you should wash the foam insert in the bath and use a soft bristle brush to work up the detergent. The cover can wash as in Step 3 below.
Step 3: Wash the Blankets
Remove the blankets from the tub, and spray some stain remover on the stains. Now, put them in the washing machine along with some mild detergent, and wash them.

After you have washed them, you should let them dry completely. If you want, you can use a dryer to dry the blankets.

18. This Animal Team is available solely for the purpose of putting volunteer helpers in touch with rescues that need help and we can assume no responsibility whatsoever for any transport or homecheck requests placed on the group or spoken about in private, nor subsequently any incident that may occur as a result of a transport run, homecheck, foster placement, assessment or any other assistance you provide The Animal Team or a Resce via The Animal Team**

19. We reserve the right to remove any individual or rescue whom we believe has either caused a dog to put at risk or has not abided sufficiently to our rules or group ethics. We will always endeavour to speak to all parties involved in any situation, but our admins final decision is just that – FINAL.

If anyone has any comments, tips or advice not mentioned please feel free to contact us